Paddle Classic Data Models in Chartsy
Chartsy integrates with Paddle Classic using read-only API access to securely synchronize customers, subscriptions, transactions, and product data in real time. Due to limitations in Paddle Classic's API, some data-such as refunds-is not available.
This page explains what data Chartsy syncs, how it is accessed, and your options for managing your Paddle Classic data.
How Chartsy Syncs Paddle Classic Data
Chartsy connects to your Paddle Classic account using its read-only API and keeps your data updated.
Important: Due to API restrictions in Paddle Classic:
- Refund information is not available
- Transaction and balance data may be incomplete
This means Chartsy can still provide insights on customers, subscriptions, and products, but refund metrics may not be displayed.
What Paddle Classic Data Does Chartsy Sync?
Chartsy synchronizes the following Paddle Classic models:
Customer & Product Data
- Customers
- Products
- Prices
- Discounts
Subscription & Transaction Data
- Subscriptions
- Transactions (may be incomplete due to API limitations)
These data models enable Chartsy to calculate metrics like revenue trends, subscription growth, and customer insights, though some advanced billing metrics such as refunds may not be available.
Paddle Classic API Permissions Used by Chartsy
Chartsy uses read-only API permissions to access:
- Customer data
- Product and pricing information
- Subscription data
- Transaction records
Chartsy never modifies, creates, or deletes any Paddle Classic data.
Is My Paddle Classic Data Secure?
Yes. Chartsy follows strict security and privacy practices.
Security Highlights
- Read-only access - No data can be changed
- No sensitive payment data - Chartsy never accesses:
- Credit card numbers
- CVVs
- Bank account details
Your Paddle Classic account remains fully under your control.
Can I Delete My Paddle Classic Data from Chartsy?
Yes. You can request deletion of your synchronized data at any time.
To delete your data:
- Contact us at [email protected]
- Your request will be processed promptly and securely
