How to Create Custom SaaS Charts and Reports with ChartsyAI

ChartsyAI allows SaaS founders and teams to create custom charts and reports for key SaaS metrics - such as MRR, churn, ARPU, LTV, and revenue growth - using natural-language questions. No SQL, no spreadsheets, and no predefined dashboards required.

Create Custom SaaS Reports Without SQL or Spreadsheets

ChartsyAI for SaaS metrics helps you understand your business performance by letting you ask questions directly about your payment and subscription data from Stripe or Paddle.

Instead of exporting data or relying on rigid dashboards, you can generate charts and reports instantly by typing what you want to see.

ChartsyAI helps you analyze:

  • Monthly Recurring Revenue (MRR)
  • Churn and cancellations
  • Customer Lifetime Value (LTV / CLV)
  • ARPU and revenue per customer
  • Subscription growth and retention
  • Refunds, discounts, and revenue trends

1. What Are Prompts in ChartsyAI?

Prompts are natural-language questions or instructions you give to ChartsyAI to analyze your SaaS data.

Think of ChartsyAI as a virtual SaaS data analyst - you ask the question, it builds the report.

Example SaaS Prompts

  • "Show my MRR by month for the last 12 months."
  • "What is my churn rate by month this year?"
  • "Who are my top 10 customers by lifetime value?"
  • "Show new vs canceled subscriptions by month."
  • "Display ARPU by plan for last quarter."

ChartsyAI understands the intent behind your question and generates an interactive chart automatically.

2. Start by Typing Your Prompt

In the field labeled: "Ask me anything about your data...", type your question.

You can also start with ready-made prompts, such as:

  • Show MRR by month for the current year
  • Show churn rate for the last 6 months
  • Who are my top customers by revenue?
  • Show subscription growth by plan
  • What discounts generated the most revenue?

These examples help you learn how to structure effective SaaS analytics questions.

3. Good Prompt Formula for SaaS Metrics

Clear prompts produce clearer insights.

Prompt Formula

Show [SaaS metric] [time period] [breakdown or filter]

Example

Show my churn rate by month for the last 12 months as a line chart

More SaaS Examples

  • Show MRR growth by plan this year
  • Show customer lifetime value by cohort
  • Show net revenue retention by month
  • Show canceled subscriptions by reason
  • Show trial-to-paid conversion rate last quarter

4. Click "Visualize"

Once your prompt is ready, click Visualize.

ChartsyAI will:

  • Interpret the SaaS metric you're asking for
  • Apply the correct calculations automatically
  • Generate a chart, table, or KPI visualization

This replaces manual metric calculations and complex reporting workflows.

5. Explore Suggested Visualizations

After your chart is created, ChartsyAI suggests the most suitable visualization types based on your data:

  • Line charts for trends (MRR, churn)
  • Bar charts for comparisons (plans, cohorts)
  • Tables for detailed breakdowns
  • KPI cards for high-level SaaS metrics
  • Treemaps and bubble charts for advanced analysis

You can switch visualization types instantly without rewriting your prompt.

6. Save SaaS Reports to Your Dashboard

Click Save to add the chart to your dashboard.

Saved charts:

  • Update automatically as new Stripe or Paddle data syncs
  • Help you track SaaS performance over time
  • Can be combined into custom SaaS dashboards

Your dashboards evolve as your business grows - no predefined limits.

7. What If No Data Appears?

If ChartsyAI returns No Data Found, the query usually needs refinement.

IssueExampleFixWhy
Time range too narrowShow MRR for Jan 2025Show MRR for Q4 2024Data may not exist
Too many filtersShow enterprise annual churn in DecemberShow churn by quarterQuery is too restrictive
Vague metricShow churnShow cancellations by monthBe more specific

8. "Fuzzy Prompt" Message Explained

If your question is unclear, ChartsyAI may say:

"This prompt's a bit fuzzy - try these quick improvements."

ImproveBeforeAfterExamples
Add datesShow MRRShow MRR last 6 monthsQ1 2024, last 30 days
Be specificShow customersShow new customers by monthnew, active, churned
Use metricsShow subscriptionsShow subscriptions by revenueMRR, ARPU, LTV
Specify chartShow churn last yearShow churn last year as a line chartline, bar, KPI

9. Popular SaaS Questions You Can Ask ChartsyAI

These reflect real SaaS founder and finance team questions:

  • How is my MRR growing month over month?
  • What is my churn rate this quarter?
  • Which customers have the highest lifetime value?
  • How does ARPU change by pricing plan?
  • What is my net revenue retention?
  • How many subscriptions were canceled last month?
  • Which plans drive the most revenue?
  • How do discounts affect MRR?

Why Use ChartsyAI for SaaS Metrics?

  • No predefined dashboards
  • No manual metric calculations
  • No SQL or spreadsheets
  • Ask new questions anytime
  • Built specifically for SaaS analytics

ChartsyAI lets you communicate directly with your SaaS data, instead of being limited by static reports.

Related Help Articles

Chartsy Team

Written by

Chartsy Team

The Chartsy Team writes guides, product updates, and resources to help SaaS and eCommerce founders make sense of their metrics, without SQL or spreadsheets.

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