How to Connect Paddle Classic to Chartsy
Chartsy connects to Paddle Classic using your Vendor ID and Vendor API Key. Once connected, Chartsy securely syncs available subscription, customer, product, and transaction data so you can track key SaaS metrics and analyze your business performance. Due to Paddle Classic API limitations, some data such as refunds may not be available.
Before You Start
To connect Paddle Classic to Chartsy, make sure you have:
- An active Paddle Classic account
- Admin access to the Paddle Classic dashboard
- Permission to generate API credentials (Vendor ID and Vendor API Key)
What Data Does Chartsy Sync from Paddle Classic?
Chartsy syncs all data made available by the Paddle Classic API, including:
- Customers
- Subscriptions
- Products
- Transactions (limited)
Important Paddle Classic Limitations
Due to API restrictions:
- Refund data is not available
- Some transaction and balance details may be missing
- Chartsy only displays data that Paddle Classic exposes via API
If you need full refund and revenue analytics, consider Paddle Billing, which offers a more complete API.
Data Security & Permissions
- Chartsy uses secure, read-only access
- Chartsy cannot modify, charge, or refund customers
- Your Paddle credentials are stored securely and used only for analytics
- Your data always remains under your control
What You Can Do After Connecting Paddle Classic
Once the integration is complete, you can:
- Track subscription activity
- Visualize revenue trends
- Analyze customer growth
- Ask questions using Chartsy
- Build custom charts and dashboards from your Paddle data
