Prompt Library

Recover failed payments

See who has failed payments piling up this quarter and which of them are your most valuable customers.

Prioritise recovery

Failed-payment customers ranked by how often their payment failed, with your biggest customers flagged for a personal call.

  1. Step 1

    Who has had two or more failed payments this quarter? Sort them by number of failures, most first.

    Customers come back as payment-processor ids with a failure count - no MRR per customer - so look an id up in Chartsy to see its plan and value.

  2. Step 2

    Are any of them among my top 20 customers by lifetime revenue? Flag those for a personal call.

  3. Step 3

    Draft a short, friendly note asking them to update their payment details.

    No tool calls

    Chartsy MCP is read-only and never contacts anyone - send it yourself, or let Stripe or Paddle dunning handle it.

Run these in your AI client

Add the Chartsy MCP server once, then paste any prompt above. Setup guides:

Questions

Run these on your own numbers

Connect Stripe or Paddle, add one server URL to your AI client, and paste any prompt above.

Ministry of Economy and Innovation
Startup Albania

The Chartsy program is realized with the financial support of the Albanian Government through the Ministry of Economy and Innovation, under the Grant 2026 scheme, and is implemented by the Innovation4Albania Agency.