When should concentration worry me?

The business snapshot adds a warning when a small number of customers holds a large share of MRR. Ask Claude to explain the warning and what it would take to bring the share down.

Prompt Library

Know your best customers

Find your top customers and how exposed you are if a few of them leave.

Concentration risk

Your top customers, the share of MRR they hold, and the impact of losing them.

Step 1
Who are my top 10 customers by lifetime revenue?
Callslist_top_customers
Step 2
What share of my MRR comes from my top 3 and my top 10 customers?
Callsget_customer_concentration
Step 3
What would my MRR be if my top 3 customers left tomorrow?
Callsget_customer_concentration

Run these in your AI client

Add the Chartsy MCP server once, then paste any prompt above. Setup guides:

Questions

More prompts

Customer SuccessFounder

Catch churn early

Spot churn trends and the customers showing warning signs - failed payments and paused subscriptions - then draft the outreach.

“What has my monthly churn rate been over the last 6 months? Is it getting better or worse?”

3 promptsSee the prompts

FounderFinance & Ops

Diagnose an MRR drop

Find out when revenue fell, which plans and countries it came from, and whether refunds played a part.

“Show my MRR by plan for the last 12 months. In which month did total MRR start falling?”

5 promptsSee the prompts

Finance & OpsCustomer Success

Recover failed payments

See who has failed payments piling up this quarter and which of them are your most valuable customers.

“Who has had two or more failed payments this quarter? Sort them by number of failures, most first.”

3 promptsSee the prompts

Run these on your own numbers

Connect Stripe or Paddle, add one server URL to your AI client, and paste any prompt above.

The Chartsy program is realized with the financial support of the Albanian Government through the Ministry of Economy and Innovation, under the Grant 2026 scheme, and is implemented by the Innovation4Albania Agency.