Dashboards

Custom Analytics Dashboards

Your metrics, your way.

BigCommerce's built-in reporting gives you a starting point. Custom Analytics Dashboards give you full control. Build the exact view your business needs - revenue trends, order volumes, product performance, customer behavior - all in one place, all updating automatically. No spreadsheet exports, no manual refreshes, no waiting for a report to run.

Why built-in reporting is never enough

BigCommerce's native reports are designed to cover the basics: total orders, revenue by day, top products. That's useful context, but it rarely answers the questions that actually drive business decisions.

When you want to see how a specific product category performed over the last three months, which customers placed more than three orders in the past quarter, or how your average order value has trended since you changed your pricing - you're outside the scope of what built-in reporting can show you. The answer used to be exporting a CSV and building a spreadsheet yourself.

Custom Analytics Dashboards eliminate that gap. You describe what you want to see in plain English, Chartsy builds it from your actual store data, and it saves to your dashboard and updates automatically with every sync.

Every metric in one place

A custom dashboard in Chartsy is not a report you run on demand - it's a live view that's always current. Revenue, orders, products, and customers all sit alongside each other in a single view, so you don't have to navigate between multiple reports to get the full picture of your store's health.

Each chart on your dashboard is a live query against your synced BigCommerce data. Change your date range, adjust the grouping, switch between chart types - and every chart updates instantly. Build the view that matches how you actually think about your business: by day, by week, by product category, by customer segment, or by any combination.

Built once, useful forever

Every chart you create in Chartsy can be pinned to your dashboard and will update automatically with every data sync. You build it once, and from that point on it's just there - accurate and current every time you open it.

This is the compounding value of a custom dashboard over a manual report. A spreadsheet requires you to re-export and rebuild every time you want fresh data. A Chartsy dashboard does the work continuously in the background. The ten minutes you spend building a chart today saves an hour every week for the rest of the time you're running your store.

How it works

1

Connect your BigCommerce store

Install Chartsy from the BigCommerce marketplace and connect your store in minutes. Chartsy syncs your orders, products, customers, and revenue data securely via read-only access.

2

Ask for the metrics you need

Type what you want to see in plain English - 'Show monthly revenue by category for the last 12 months' or 'Which customers placed more than 3 orders this quarter?' ChartsyAI builds the chart instantly.

3

Customize and arrange your dashboard

Pin any chart to your dashboard, adjust the layout, rename charts, and combine metrics from different areas of your store into a single cohesive view.

4

Let it update automatically

Chartsy syncs your store data every hour. Every chart on your dashboard stays current without any action on your part - just open it and the numbers are already fresh.

Key benefits

  • Build any dashboard view your business needs in plain English - no SQL or configuration
  • Revenue, orders, products, and customers all visible in one live view
  • Charts pin to your dashboard and update automatically every hour
  • Switch between chart types - line, bar, table - without rebuilding anything
  • Ask follow-up questions to drill down into any metric on your dashboard
  • Download any chart as a PNG for reports, presentations, or investor updates

Who this is for

Custom Analytics Dashboards are built for BigCommerce store owners and managers who want a real-time view of their business without building spreadsheets or running manual reports. If you've ever opened BigCommerce's reporting and wished it could show you exactly what you needed - organized the way you think about your business - this is built for you.

Ready to try Custom Analytics Dashboards?

Install Chartsy from the BigCommerce marketplace and get your first insights in minutes.