CreemChartsy data source

Creem.io analytics for indie SaaS makers

Connect your Creem store and get MRR, churn, LTV and net revenue after Creem’s fee - across subscriptions, seats and one-time sales, answered in plain English instead of CSV exports.

Needs one Creem API key.

Chartsy · My Creem storeSample data
MRR$7,480+24% since Apr
Monthly churn4.2%Logo churn, Sep
Average LTV$264All paid plans
Net revenue$24,190Last 90 days

How did MRR change by plan since April?

MRR grew 24%, from $6,040 to $7,480. Pro grew fastest (+28%); Starter grew 17%.

MRR by plan
StarterPro
What you get

The four numbers Creem sellers ask about most

Chartsy turns your Creem payments, subscriptions and refunds into SaaS metrics you can trust.

MRR

Subscriptions normalized to one monthly figure, with seat-based subscriptions counted by seat and split by product and billing period.

Churn

Cancelled subscriptions by product, counted when paid access actually ends - so a cancel at period end never churns early.

LTV

What a subscriber is worth over their lifetime, compared across products and monthly versus annual billing.

Net revenue

Payments minus tax, Creem’s fee, refunds and chargebacks, by month - so a refund spike never hides inside a good-looking total.

Works across every way you sell on Creem:SubscriptionsOne-time
How it works

From Creem data to plain-English answers in four steps

  1. Step 1

    Connect your Creem store

    Paste your API key and check the fee rate. Chartsy imports your products, customers, subscriptions and payments, and adds the webhook for you.

    Find the key in Creem under Settings → API Keys.

  2. Step 2

    Ask your questions

    Type questions in plain English - about MRR, churn, LTV, refunds or any metric that matters to you.

    “Which product churns the most?”

  3. Step 3

    Get actionable insights

    Every answer comes with a chart and the numbers behind it, so you can check the reasoning.

    Charts split by product and billing period.

  4. Step 4

    Export & share

    Download reports as PDF or PNG and share them with your team or investors.

    PDF and PNG export.

Ask a question

Questions your Creem dashboard can’t answer

Pick a question to see how Chartsy answers it. All figures are sample data.

Which product churns the most?

Your Starter plan churns the most at 5.8% a month - three times the Team plan (1.9%).

Monthly churn by product, SepSample data
Starter5.8%
Pro2.6%
Team1.9%

One-time purchases can’t churn, so they’re excluded.

Built for Creem

Net revenue at your real Creem rate

Creem’s API doesn’t report the fee it takes from each payment. Chartsy computes it from your rate - Creem’s standard 3.9% + $0.40, or the deal you agreed - and keeps only recurring revenue in MRR.

  • Your fee rate, with historyAgreed a new rate with Creem? Record it from the date it starts - earlier payments keep the rate they had.
  • Seats count in MRRA subscription for 5 seats at $12 a seat counts as $60 of MRR. One-time purchases stay out of MRR.
  • Churn waits for access to endA subscription cancelled at period end stays active until its paid period runs out, and churns on that day.
Revenue mix, last 90 daysSample data
SubscriptionsCounted in MRR
$21,46082%
One-timeOne-off revenue, kept out of MRR
$4,71018%
Your data

Your key stays private. Your Creem data stays as it is.

Reads, never edits

Chartsy reads your products, discounts, customers, subscriptions and payments. The only thing it adds in Creem is the webhook endpoint that sends it new events.

Key stored encrypted

Your Creem API key is encrypted at rest and used only to read your store and keep its webhook running.

Delete anytime

Delete the data source in Chartsy and it is permanently removed, together with all the data imported from it.

FAQ

Questions about the Creem connection

Step-by-step setup is in the Creem connection guide.

What do I need to connect Creem.io?

Your Creem API key, from Creem → Settings → API Keys. Use the key from your live store - test-mode keys can’t be connected. Chartsy adds the webhook to your store itself, so there is no URL or secret to copy.

Why does Chartsy ask for my Creem fee?

Creem’s API doesn’t say what fee it took from each payment, so Chartsy computes net revenue from your rate. It’s prefilled with Creem’s standard 3.9% + $0.40; change it if you agreed a different rate. If your rate changes later, record the new one from that date and earlier payments keep the old rate.

Do one-time payments count as MRR?

No. Only subscription payments that bill a period count toward MRR, with seat-based subscriptions counted by seat. One-time purchases count as revenue and net revenue, never as MRR.

Can I connect more than one Creem store?

Yes. Each Creem store is its own data source, named whatever you choose when you connect, and All Accounts adds them up with any Stripe, Paddle, Freemius, Polar or Lemon Squeezy accounts you connect.

How much history does Chartsy import?

Everything from 1 January two years ago - at least 24 months - right after you connect. After that, the Creem webhook delivers new payments, refunds and subscription changes as they happen, and Sync now re-reads your whole store whenever you want a full check.

Can I see which marketing channel brought each Creem customer?

Yes. Set your products’ Success URL to a page on your site with the Chartsy tag - Creem adds ?checkout_id=… to it by itself, and Chartsy credits the payment to the visit behind it, even without a signup. Creating checkouts from your server? Add the chartsy_visitor_id cookie to the checkout metadata. Buyers are also matched by email to people who signed up.

Does GDPR mode work with Creem?

Yes. Turn it on when you connect and Chartsy keeps customer emails, names, countries and cities out of the sync. MRR, churn and revenue stay the same, and success-URL and checkout-metadata attribution keep working; breakdowns by country and matching payments to visitors by email are what you give up.

Stop exporting CSVs. Start asking questions.

Connect your Creem store and get your first answer in a few minutes.

Connect Creem

Creem is a trademark of its respective owner.

Ministry of Economy and Innovation
Startup Albania

The Chartsy program is realized with the financial support of the Albanian Government through the Ministry of Economy and Innovation, under the Grant 2026 scheme, and is implemented by the Innovation4Albania Agency.