Use Case
Paid Newsletters & Communities

Paid Subscriber Analytics for Newsletters and Communities

Your paid subscribers, your revenue, and who's about to lapse - in the words a writer or community builder actually uses.

Newsletter and community platforms show you open rates and member counts, but the revenue side usually lives in the Stripe or Paddle account behind them. Chartsy connects to that account and answers the questions creators actually ask: how many paid subscribers you have, how many are on annual plans, who canceled this month, and whose card is about to fail.

What is paid subscriber analytics?

Paid subscriber analytics is reporting on the paying side of a newsletter or community - paid subscribers, monthly vs annual plans, new paid sign-ups, cancellations, failed payments, and revenue - built from your billing data rather than your email or engagement stats.

Built around paid subscribers, not SaaS jargon

A weekly finance newsletter, a paid Discord for designers, and a membership community with tiered access all bill recurring subscriptions - but none of them think in terms of "MRR expansion" or "net revenue retention." They think in paid subscribers, founding members, annual renewals, and the people who quietly stopped paying.

Chartsy lets you ask about your subscribers the way you'd describe them out loud. "How many founding members do I have?" "How many annual subscribers renew next month?" "Who canceled after the price change?" You get the answer from your Stripe or Paddle data, pin the ones you want to see every week, and skip everything else.

What the dashboard can look like

No template to configure. These are six cards a typical paid newsletter or community pins after a few questions:

Paid Subscribers
1,284
↑ 58 net
New Paid This Month
96
↑ 25 vs Aug
Canceled This Month
38
34 monthly
Annual Share
34%
↑ 2pts
Failed Payments
23
$186/mo at risk
Monthly Revenue
$7,920
↑ 4.6%

Every card started as a question. If you launch a new tier or run a discount, ask about it and add a card for it.

The questions creators actually ask

These are where most writers and community builders start - not a fixed list of reports. If you can ask it in a sentence, Chartsy can answer it from your billing data.

How many paid subscribers do I have right now?

1,284 paid subscribers - 842 monthly and 442 annual - pulled live from your Stripe subscriptions.

How many new paid subscribers did I get this month?

96 new paid subscribers in September, up from 71 in August - 30 of them in the three days after your pricing post.

How many subscribers canceled this month?

38 cancellations, 34 of them monthly subscribers. Annual subscribers are barely churning mid-term.

How many annual subscriptions renew next month?

61 annual subscriptions renew in October, worth $4,880 - a good moment to send them a reminder of what they got this year.

Whose payment failed, and how much revenue is at risk?

23 subscribers have a failed or declined payment, worth $186/month combined - most are cards that expired over the summer.

What share of my revenue comes from annual plans?

Annual plans are 34% of subscribers but 41% of revenue, because fewer of them cancel.

How many founding members do I have?

57 subscribers are on the Founding Member price, contributing $950/month - 12% of your subscription revenue.

Which countries are my paid subscribers in?

United States 48%, United Kingdom 14%, Canada 7% - with Germany and the Netherlands growing fastest this quarter.

How many people canceled after my price increase?

19 subscribers canceled in the 30 days after the new price went live, against a usual 12-15 - a smaller hit than the extra revenue it brought in.

Platform or billing dashboard vs. Chartsy for paid newsletters and communities

TaskGeneric dashboardChartsy
Count paid subscribersA total that mixes monthly, annual, comped, and past-duePaid subscribers split by monthly, annual, and tier, with past-due shown separately
Spot subscribers about to lapseBuried in Stripe's failed payments list"Whose payment failed?" - a list with the revenue at risk
Measure the effect of a price change or launchExport subscriptions and compare dates in a spreadsheetAsk how many people joined or canceled after a given date
Plan around annual renewalsNot shownAnnual renewals coming up next month, with their value

How it works

1

Connect the Stripe or Paddle account behind your subscriptions

If your newsletter or community platform pays out through your own Stripe account, or you bill directly through Stripe or Paddle, connect it with read-only OAuth.

2

Ask about your subscribers in plain English

Type "How many paid subscribers do I have?" or "Who canceled this month?" and get the answer and chart immediately.

3

Pin what you want to see every week

Keep paid subscribers, cancellations, failed payments, and annual renewals on one screen.

Key benefits

  • See paid subscribers and revenue in one place, in plain language.
  • Catch failed payments before readers or members lapse for good.
  • Know which annual renewals are coming and what they're worth.
  • Measure the real effect of a price change, launch, or discount.
  • Works with the Stripe or Paddle account you already bill through.

Who this is for

Writers with paid newsletters, podcasters with paid feeds, and builders of paid communities or membership sites whose subscriptions are billed through their own Stripe or Paddle account - directly, or through a platform that connects to it.

Frequently asked questions

Ready to see your paid subscribers clearly?

Connect Stripe and get your first answers in minutes - no credit card required.

Ministry of Economy and Innovation
Startup Albania

The Chartsy program is realized with the financial support of the Albanian Government through the Ministry of Economy and Innovation, under the Grant 2026 scheme, and is implemented by the Innovation4Albania Agency.