BigCommerce

Try Next for BigCommerce

Every answer opens a smarter question.

Try Next is a BigCommerce-specific feature that suggests intelligent follow-up questions the moment Chartsy answers your query. Ask about your best products, and Try Next surfaces the next question worth asking - the revenue trend for that specific product, which customers buy it most, or whether it drives repeat purchases. One click and you're already deeper into the analysis.

The problem with stopping at the first answer

When you ask 'What are my best products this month?', the answer is the beginning of the analysis, not the end. What you actually want to know is whether those products are trending up or down, which customer segments are buying them, and whether they drive repeat purchases or one-off orders. But most people stop at the first chart - because figuring out the next question takes effort, especially if you're not a data analyst by trade.

Try Next removes that friction. The moment Chartsy answers your query, it suggests two or three follow-up questions based on what you just saw - not generic suggestions, but questions built around the specific products, customers, or time periods in your answer.

Suggestions built around your actual results

The follow-up questions Try Next surfaces aren't boilerplate. If you asked about your best products and the top result is a specific SKU, the suggestion will name that SKU - 'What is the revenue trend for [Product Name] over the last 6 months?' or 'Which customer segment buys [Product Name] most often?'

This context-awareness is what makes Try Next useful rather than decorative. It reads your result and builds the next question around the specific values that came back, so clicking a suggestion immediately runs a meaningful, relevant query - not a generic template.

Turns a single question into a full analysis

Traditional e-commerce reporting is built around scheduled reports you run on a cadence. Try Next is built around exploration - the kind that happens when you're looking at a number and want to understand what's behind it. Each answer generates a new set of follow-up suggestions, so your analysis keeps building on itself rather than hitting a dead end.

For BigCommerce store owners who don't have a data team, this means the depth of analysis that used to require an analyst is now available through a series of one-click questions. You don't need to know what to ask next. Try Next tells you.

How it works

1

Ask any question about your store

Type a question in plain English - 'Show me my best products this month' or 'Which orders had the highest value last week?' ChartsyAI generates the answer instantly.

2

See smart follow-up suggestions

Below the result, Try Next surfaces 2–3 follow-up questions tailored to what you just saw - named after the specific products, customers, or metrics in your answer.

3

Click to go deeper in one step

Click any suggestion to run it immediately as a full AI query. You don't have to type anything - the question is already written and populated with your actual data.

4

Keep exploring

Each new answer generates another round of suggestions. Your analysis builds naturally, one question at a time, without you having to plan the path in advance.

Key benefits

  • No blank-page problem - you always know what to ask next
  • Follow-ups reference the exact products, customers, and values from your previous answer
  • Turns a single question into a full analysis session with no extra effort
  • Helps non-technical store owners explore data as deeply as an analyst would
  • Works across all query types - products, customers, orders, and revenue
  • Each suggestion runs as a full AI query and can be saved to your dashboard

Who this is for

Try Next is designed for BigCommerce store owners and managers who want real insight from their data but don't always know the right questions to ask. If you've ever looked at a chart and thought 'okay, but why?' - Try Next is the feature that answers that without making you figure out how to phrase the next question yourself.

Ready to try Try Next for BigCommerce?

Install Chartsy from the BigCommerce marketplace and get your first insights in minutes.