The reports BigCommerce doesn't give you.
Chartsy connects directly to your BigCommerce store and gives you the reporting layer that BigCommerce's built-in tools leave out. Deep customer reports, detailed order analysis, SKU-level product breakdowns, and revenue insights - all in plain English, all in one place, all updating automatically with every hourly sync.
Reporting in most e-commerce platforms is built around a fixed set of pre-defined reports: total sales, orders by status, top products. These are useful for a quick sanity check, but they're not designed for the questions store owners actually ask when they're trying to grow their business.
Powerful BigCommerce Reporting is built around those actual questions. What is my average order value for customers in Germany versus Australia? Which products have been ordered with the most cancelled follow-up orders? How has my refund rate changed month over month? These are real business questions - and Chartsy answers them directly, without requiring an export or a query.
Chartsy syncs and makes queryable every major data type from your BigCommerce store: orders (including status, shipping, and payment details), products (including variants, categories, and SKUs), customers (including location, order history, and lifetime value), and revenue (including refunds, taxes, and net amounts).
This means you're not limited to the intersection of what two reports happen to share. You can ask questions that combine data from multiple areas - 'Which customers from Canada placed more than 2 orders and spent over $500 in total?' - and get a single, accurate answer rather than trying to manually join two separate exports.
A report you build once in a spreadsheet is accurate the day you build it. A Chartsy report is accurate every day - because it's a live query against your synced store data, not a static snapshot.
Pin your most important reports to your dashboard and they'll update automatically with every sync. The customer report you built last month still shows the latest data this month. The product performance chart you created for last quarter's review is already populated with this quarter's numbers. Building a report is a one-time task; the value compounds every week you don't have to rebuild it.
Connect your store in minutes. Chartsy syncs your full order, product, customer, and revenue history with read-only access - no manual data setup required.
Describe the report you need - 'Show orders with Awaiting Fulfillment status containing [product name]' or 'Monthly gross profit by product category for the last 12 months.' ChartsyAI builds it instantly.
Change the date range, adjust filters, switch between chart types, or ask a follow-up question to refine the report. Every change applies instantly against your live data.
Pin any report to your dashboard and it updates automatically with every hourly sync. Your most important reports are always current without any manual work.
Powerful BigCommerce Reporting is for store owners and operations managers who need detailed, accurate reporting that BigCommerce's built-in tools can't provide - without hiring a data analyst or learning SQL. If you've ever needed a specific report and couldn't get it without exporting a CSV and building it yourself, this is built for you.