We've added a new layer to the BigCommerce analytics experience: smart follow-up question suggestions that appear after every query, so you always know what to ask next and can go deeper into your data without the blank-page problem.
When we watched BigCommerce merchants use Chartsy, the same thing happened again and again. They'd ask a question - 'What are my best products this month?' - get a great answer, and then stop. Not because they didn't want to dig deeper, but because figuring out the next question felt like work.
What should I ask next? How do I phrase it? Is there a more useful follow-up to this specific result? Those are real friction points, especially for store owners who aren't data analysts by trade. Try Next removes them.
After every query, Try Next surfaces two or three follow-up questions based on what you just saw - not generic suggestions, but questions built around the specific products, customers, or time periods in your answer.
If you asked about your best products and the top result is a specific SKU, the suggestion will name that SKU: 'What is the revenue trend for [Product Name] over the last 6 months?' or 'Which customers buy [Product Name] most often?' One click runs the follow-up as a full AI query. You don't have to type anything.
Each new answer generates another round of suggestions. Your analysis builds naturally - one question at a time - without you needing to plan where it's going.
Try Next is available now for all BigCommerce merchants on Chartsy. There's nothing to enable - follow-up suggestions appear automatically below every query result in your dashboard.
The suggestions update in real time based on your answer, so they're always relevant to what you're currently looking at. If you don't find a suggestion useful, just ignore it and type your own question as normal.
The depth of analysis that used to require an analyst - or at least a strong intuition about what to look for - is now available through a series of one-click questions. You don't need to know what to ask next. Try Next tells you.
For BigCommerce merchants who want to genuinely understand their store's performance rather than just check a few numbers, this turns a single question into a real investigation.