Full analytics. No personal data stored.
Chartsy gives you AI-powered analytics on top of your Stripe and Paddle data. GDPR-Mode lets you get all of that - every chart, every AI query, every dashboard - without any of your customers' personal information ever reaching Chartsy's servers. Your metrics stay accurate. Your customers' privacy stays protected.
For most SaaS businesses, adding a third-party analytics tool means sending customer data - names, emails, company details - to another server. Under GDPR and similar frameworks, that's a data processing activity that requires legal basis, DPA agreements, and ongoing compliance management. For companies serving EU customers or operating in regulated industries, the compliance overhead can make analytics tools a liability instead of an asset.
GDPR-Mode resolves this directly. When you enable it at connection time, Chartsy never saves any personal data to our servers at all. You still get the full analytical picture of your business. Your customers' personal information never leaves your payment processor.
In GDPR-Mode, Chartsy simply does not store any personal data. Customer names, email addresses, and any other personally identifiable fields are never saved to our servers at all. The only customer identifier Chartsy stores is the Stripe or Paddle customer ID - an opaque, non-personal reference that your payment processor assigns.
That ID is consistent across every transaction, subscription, and event for a given customer, so Chartsy can still calculate cohort retention, LTV, churn attribution, and lifetime revenue accurately. All aggregate metrics - MRR, ARR, churn rate, revenue by plan - remain fully accurate. The only difference is that no personal information about your customers ever reaches Chartsy's infrastructure.
GDPR-Mode is enabled during the connection setup when you link your Stripe or Paddle account. Because it's set before your first sync, no personal data is ever written to our database — there's nothing to clean up or reprocess later.
For businesses with contractual DPA requirements - common when selling to enterprise customers or operating in regulated markets - Chartsy provides a standard Data Processing Agreement covering GDPR-Mode usage. Contact us at [email protected] to request it.
During the Stripe or Paddle connection setup, select GDPR-Mode before your first sync. Personal data is excluded from day one — nothing is ever written to our database.
When your data syncs, Chartsy skips all personal data fields entirely. Names, emails, and any other PII are not saved. Only the Stripe or Paddle customer ID is stored - enough to calculate every metric accurately.
Every dashboard, AI query, and report works identically to standard mode. All aggregate metrics and cohort analytics remain fully accurate.
Use GDPR-Mode as part of your data processing documentation. Request a DPA from Chartsy if required for your compliance framework or enterprise customers.
GDPR-Mode is built for SaaS businesses serving EU customers, selling to enterprise accounts that require data processing agreements, or operating in industries with strict data handling requirements. If your legal or compliance team has flagged third-party analytics as a risk, GDPR-Mode is designed to remove that blocker.